Arch Capital uses WealthO2 Managed Accounts, Super Simplifier, and uXchange
Arch Capital is an privately-owned wealth management firm, supporting clients to achieve their financial goals through financial planning, self-managed superannuation and tax management. Director Nigel Baker describes the firm as the ‘gatekeeper’ for clients. “We look for the best solutions for our clients, and because we’re privately owned and don’t take commissions, we are really free to do what works best for each individual or family.”
Keeping administration costs down is an important part of getting the best returns for client portfolios, and when a fund management partner referred WealthO2 as a more efficient and cheaper option for managing SMSFs and trading managed funds, Nigel was interested.
“The bigger players in this space are expensive, and don’t offer the same level of automation,” he said. “We looked at uXchange and Super Simplifier over a few months and decided they were a good fit for our business.”
Arch Capital has been using WealthO2 for a year now and Nigel says the journey has been smooth and delivered the benefits he hoped for. “The efficiency in the automation is fantastic, and the model portfolios and auto compliance documents are really good,” he said. “The clients haven’t noticed any change in our service to them – which is a good thing! – but they’re being charged less overall which obviously everybody likes.”
Nigel also said the service had been very good from sales through to implementation and support. “The service is fantastic, and the WealthO2 team are really good at taking our feedback and making adjustments to the services they deliver to us as we require. It’s a great product.”