25 March 2021
Shannon Bernasconi, WealthO2 managing director, said with platform fees under continuous pressure, achieving economies of scale was critical, especially if most of the platform costs were fixed.
“Following the exit of the banks from wealth management, many financial advisers are now free to choose their own administration platform, resulting in the practice and their clients benefitting from the more modern digital engagement and non-conflicted fee models available from non-bank aligned specialist platform providers,” Bernasconi said.
Bernasconi said the platform and portfolio administration sector had become one of the most critical sectors in Australian wealth management.
“Platforms are generally viewed as the key productivity application within a financial planner’s office,” Bernasconi said.
“However, the past decade has been dominated by vertical institutional models creating an environment with high barriers to entry where innovation has been stifled.”
Findings from the Royal Commission and a continuously changing regulatory environment had seen a push of resources into compliance rather than innovation.
“Some institutions have exhibited no real appetite to adopt or realise the benefits of modern technology – and advisers and their clients forced to use these laggard platforms have suffered,” Bernasconi said.
“Others have engaged global software solutions to support new platform offerings, however these offerings have not been focussed on advisers’ needs.
“Instead, other revenue bias features have diverted the attention of these institutions. As a result advisers’ needs – and ultimately their clients’ needs – have been sidelined.”
Darren Pettiona, WealthO2 executive director, said the size of the platform market had been underestimated.
“If you look now, you have Netwealth having the dominant market share… they have a 4.3% market share,” Pettiona said.
“I’ve never seen anywhere in the world where someone complimented the dominant market force as a 4.3% market share.”
Pettiona said it was a big market where the traditional gatekeepers, like the banks, were gone, and that technology would help advisers efficiently look after a broader set of clients.
“The guys that stopped and blocked innovation, and controlled distribution, have left the building,” Pettiona said.
“That means advisers will be able to choose what they want and the dealer services models won’t be able to mandate anything either.”
Link to article here